Our Response to COVID-19

In response to the COVID-19 pandemic the staff of Arbor Ridge Pet Clinic are taking precautions to protect our clients, patients and staff. We are frequently sanitizing commonly trafficked areas such as door handles, counters and pens even more than usual, as well as wearing protective masks and gloves. Although we usually only see up to two appointments in the same time slot we are keeping clients separated in rooms and always with the minimum number of people who need to be inside for the appointment. We are also understanding of our clients' concerns and are offering curbside appointments to minimize exposure. For everyone's safety, clients are required to wear masks while in the clinic. Please help to keep everyone safe by only making an appointment for concerns. 

It is always recommended to call the clinic before coming in to make sure we will be open, as our office hours may change further to address the safety needs of our clients and staff. 

We appreciate your cooperation and want to ensure everyone stays safe and healthy during the COVID-19 pandemic. 


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24 hour cancellation policy

If we are not notified at least 24 hours prior to the appointment, there will be a missed exam fee that will be due prior to future services provided.  The fee will be for amount charged for the exam of the pet that was scheduled to be seen.